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September 24, 2020
Question

I was not getting the bank feeds for one of our credit card bank accounts. I disconnected and tried to reconnect but now cant find bank account to link to bank feed.

  • September 24, 2020
  • 1 reply
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1 reply

Steven_Product Champion
September 24, 2020

Hi samantha12, 

 

With this type of inquiry it would be best for one of our support team members to have a look as we can check if the bank feed is stuck behind the scenes. It might be best to try as well, when trying to connect the account that you have your Online Banking open at the same time. 

 

I'd encourage you to reach out to us by clicking here so we can view the bank feed's original setup. 

 

Thanks, 

 

-Steven