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June 27, 2022
Question

Is the NAB bank feeds fixed yet. Not good EOFY

  • June 27, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

June 27, 2022

Hi Lindafnq,

 

Let me share some information about why you're unable to connect NAB on your bank feed.

Our online banking team is actively working with NAB bank to resolve this issue as soon as possible. As of right now, we're unable to provide a turnaround time since this is on the bank's side.

 

I also recommend contacting our Customer Care Support team so that you can be added to the list of affected users. This way, you'll receive email updates of the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.

 

  1. Click the (?) Help icon in the upper right-hand corner of the dashboard.
  2. In QB Assistant, enter the topic you need help with. You can also enter questions.
  3. Select Contact Us to connect with a live support agent.
  4. Choose a way to connect with us:
  • Start a chat with a support expert. Live chat M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 8:00 PM, AEDT.
  • Call us. M-F, 8:30 AM to 6:30 PM, AEDT.
     

We appreciate your patience while we’re working to fix this. Have a nice day!