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10shane
April 9, 2021
Question

My bank account has not updated for over 2 weeks, why can’t you fix this.

  • April 9, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Zac Product Champion
Zac Product Champion
April 9, 2021

Hi 10Shane, 

 

Thank you for reaching out. 

 

I would suggest contacting our support team so we can better assist you. Based on your replies in a different thread on the same topic, we might need to do some troubleshooting with yoou. 

 

Please find the contact details of our support team below:

 

https://help.quickbooks.intuit.com/en_AU/contact

 

Thank you and please let us know if you require any additional assistance.

1
10shaneAuthor
April 9, 2021

I already have, tried troubleshooting. They escalated it to it department. Still nothing, it’s  quite annoying to have to go to my bank and check transactions and then back to QuickBooks. 

Zac Product Champion
Zac Product Champion
April 9, 2021

Thank you for the additional info, 10Shane. 

 

Can you send me a direct message and let me know the email address you used to log into QuickBooks so I can follow up with our support team for you, please? Thank you. 

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