My bank feed keeps dropping off. I know how to fix it but it is doing something different

Hi whitesetplaster,

Thanks for posting in the Community! May I please know the name of the bank account and do you see any error message? 

If there's really a need to talk with our Customer Care Team, here's how you can reach them:

1. In your QuickBooks Online, click the Help menu in the upper-right corner.
2. Select Contact us and enter the details of your concern.
3. Click Let's talk and choose Chat or Get a callback.
4. Enter the needed information.

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