Quickbooks can't find my bank account anymore

Let's make sure you'll be able to find your bank, 1969tmartin. 

Generally, there are several reasons why you're unable to search for your bank. Ensure to check the following:

• Verify the spelling. Make sure the spelling is exactly as it appears on your bank's website.
• Use very specific names to search for your bank. If you still can't find anything, try broader names like "Citi."
• Enter your bank's URL into the search. For example, search for "hsbc.com" for HSBC.

If you have tried all the options matching your bank's name and still if your bank doesn’t appear, request support for your bank.

In QuickBooks Online

1. Go to the Banking menu or Transactions menu.
2. Select Add account.
3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
4. If you’re still unable to find your bank, select Request support for your bank.
5. Enter your bank's web address (URL) in the field provided, then select Request.

Once you've already connected your bank account, QuickBooks downloads the latest transactions and tries to match them with what you've already entered in QuickBooks. Learn from this article for more information: Categorise And Match Online Bank Transactions In QuickBooks Online.

Reach out to us if you have any concerns about bank accounts. We're here to help you anytime.

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