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October 22, 2020
Question

Recently my transactions haven’t been showing up. I have one bank account linked and no information has been changed that would cause this. So can’t generate profit/loss

  • October 22, 2020
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1 reply

Rose-A
October 22, 2020

A warm welcome to the Community, holistichoundsbl.

 

Which bank are you having a problem with? Did you encounter any errors? If you have, the following articles list different bank error codes and detailed troubleshooting steps to resolve them:

 

What to do if bank transactions won’t download or there's a bank error.

Fix bank error 103.

 

If the transactions are still not showing up, we can perform a manual update to refresh the connection between your bank and QuickBooks Online. See the steps below:

 

  1. Click Banking in the left panel.
  2. Go to the Banking tab.
  3. Select the bank and click on Update in the upper right. QuickBooks begins updating your account.

Alternatively, you can download transactions from your bank’s website into QuickBooks using our WebConnect feature. Once imported, I recommend editing, assigning, and categorising your transactions. Also, you can match them to the existing entries in the software. Just go to the For Review tab from the Banking menu. Doing so will help you ensure the accuracy of your financial records.

 

You can always leave a reply below if there's anything else I can help you with online banking or anything with QuickBooks. I'll zip right back to help you out. Have a nice day!