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Self Taught12
July 7, 2023
Question

REVERSAL

  • July 7, 2023
  • 1 reply
  • 0 views

FROM BANK FEEDS

Energy Australia payment came out of bank account.

A few days later the payment was returned as there was not enough money in the bank (shows up as reversal on the bank statement)

5 days later I paid the Energy Australia amount again.

 

How do I lodge these three transactions please.

1 reply

I
IntuitSheila
July 7, 2023

Hi Self Taught,

 

Thanks for posting in the Community!

 

In QuickBooks Online if the payment got returned and is showing in your For review tab, you can categorise them to Accounts Payable account. 

 

First, enter a supplier credit and use the correct expense account.

 

  1. Go to the + New icon.
  2. Select Supplier credit. 
  3. In the Supplier  dropdown, select your vendor.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting credit for.
  5. Click Save and close.
     

Then, you can deposit the money by following the steps below:

 

  1. Go to the + New icon.
  2. Select Bank Deposit.
  3. In the Account drop-down menu choose account payable account  where you got the refund.
  4. In the Add funds to this deposit section, fill out the following fields.
  5. Select Save and close.
     

For the final step, you can use Pay Bills to connect the bank deposit to the supplier credit.

 

I would recommend reaching out to our Customer Care Team. That way, one of our support agent can go through with your transactions and help you categorise them in QuickBooks Online.

 

You can refer to this link to learn more about how to Find and categorise transactions in QuickBooks.

 

Feel free to post again if you have more questions about QuickBooks Online. I'll be around to help you.

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