Still having a problem connecting to the bank internetbanking.suncorpbank.com.au

Hi annc52, 

Thank you for letting us know. In this case it may be best to contact one of our experts so we can look into this further. 

You can get in contact with one of our support representatives by phoning 1800 046 038. 
Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:
Sign in to your QuickBooks Online company.
Select Help (?) at the top right.
Select Contact us.
Enter a brief description of the issue, then select Next.
Select Start a Chat or Get a Callback to connect to a live support team representative.