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September 26, 2023
Question

Why don't bank accounts automatically refresh

  • September 26, 2023
  • 1 reply
  • 0 views
why don't bank accounts automatically refresh

1 reply

September 26, 2023

Thanks for posting in the Community, jindabyneglass,

 

I understand how seamless it would be to allow QuickBooks to download bank transactions automatically. Which bank are you trying to update? Are there any errors showing in QBO? 

 

If you're bank feeds is not automatically downloading the bank feeds, let's click on the Update option in the Banking screen.

 

If you've been experiencing the same behavior for multiple times where your transactions does not automatically feed in QuickBooks Online without having to click the Update button manually. I recommend contacting our Customer Care Team. That way, they can further check the connection in the background.

 

Here's how:

 

  1. Click the Help icon in QuickBooks Online.
  2. Click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

 

For any questions and clarifications, you can check out these help articles for your guidance.

 

Drop by again if you have concerns about your entries or your data in QuickBooks Online. I'll be right here to answer them for you.