Why is bank account not refreshing

Hi goggo,

Thanks for posting in the Community!

Apologies for the issue you are facing with your bank, can you advise if there is any messages or codes appearing and what bank you are with?

We can do a manual update to get your bank's latest transactions.

Here's how:

1. On Transactions tab, select Banking.
2. Select Update.

This updates all your connected bank and credit card accounts. The number of transactions in each account tile will increase if QuickBooks downloads new transactions.

For more information, you can also check on this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

Let me know if you need further assistance. I'll be around to help.