Anyone know how I can reconnect with the resource I was working with on the Chat page?

Thanks for reaching out to us, Phyllis.

Not being able to reconnect with an online support can be a deal breaker when you just want your tasks done in QuickBooks. With this, we want to ensure you can reach our representatives again using the chat option. Click this link to initiate a chat with our Support Team: QBO Canada Chat Support.

This forum can answer general QuickBooks concerns that is non-account related. Just type in your question below for me to check how I can help.

I'm also sharing some help links for your reference:

• Video tutorials for QuickBooks Online
• Get started with QuickBooks

Kindly update us about the details of your concern. I want to make sure you're able to get in touch with a support, but you have the community to help you a well. Have a good one!