Bank reconciled but not showing correct amount on balance sheet

Hi Patricia, 

It's great to hear you've been completing your monthly bank reconciliations in order to keep on top of your bookkeeping. Reconciling your accounts on a regular basis will ensure no transactions have been missed and it's going to keep you so organized. If you're seeing a different bank balance on your Balance Sheet vs. the reconciled amount, there's a number of variables that could be impacting this. 

It's essential that your accountant is running the Balance Sheet for the correct date-range. Also, if you've edited any previously reconciled transactions, that may also be causing a discrepancy in your numbers.

In this type of situation, I think it's always best to reach out to our tech support team so an agent can fully review what's happening in your account. Since the resolution to something like this would be different for each individual account, our agents can remotely share your screen in order to see exactly what's going on. 

I'm confident that they'll be able to steer you in the right direction, but here's a few articles that may help get you started:

• Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online
• Fix issues when you're reconciling accounts in QuickBooks Online

Have a great day!