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July 2, 2020
Question

Bank Reconciliation Discrepancy (quickbooks Online)

  • July 2, 2020
  • 1 reply
  • 0 views

Hello,

 

I have reconciled the account, but there are outstanding transactions on the bank recon register.  When I try to delete them, it says that they have already been reconciled.  Does this have anything to do with being reconciled versus being cleared?

1 reply

PatriciaT
July 2, 2020

Hi gschneider1102,

 

Thanks for joining us. I'm glad to hear you're using the Reconcile feature in QuickBooks Online to ensure a match between your accounts and bank statements. I know how important it is to make sure your books are accurate while managing your transactions. I'll be happy to assist you with this. 

 

A good way to know the reconciliation status of a transaction in QuickBooks Online is to verify your bank account history. Here's how to do that.

  1. Select the Accounting menu, then select Chart of Accounts.
  2. Find the account on the list.
  3. Select View register or Account history to get more details.
  4. From the Filter ▼ drop-down menu, enter the transaction amount or choose the appropriate date range
  5. Select Apply and locate your transaction.
  6. If you see a C in the checkmark column, the transaction is cleared and wasn't reconciled.
  7. If you see an R in the checkmark column, the transaction was reconciled.

While deleting a cleared transaction doesn't affect your reconciliations, deleting a reconciled transaction could put you out of balance the next time you try to reconcile. QuickBooks Online alerts you of this when you try to bring changes to your reconciliation. If your outstanding transactions are having an status, that could explain why you're having this warning message. To ensure you properly reconciled your account, I recommend reaching out to your accountant. In case you don't have an accountant, you can find one on our Find-a-ProAdvisor website

 

I hope this helps! Feel free to stop by any time if you have more questions.