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June 8, 2023
Question

Bank transactions not uploading. i have disconnected my bank account and its still the same

  • June 8, 2023
  • 1 reply
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1 reply

June 8, 2023

Hi there,

 

Your banking is an essential part of your business. It's vital you're able to take advantage of the powerful features in QuickBooks without running into issues. Rest assured, I'll be happy to point you in the right direction so you can get back to doing what you love. 

 

In case you're getting an error message, I recommend checking out the articles below that help you fix the errors in the program:

I encourage you to identify the error number on your end and click on the article which matches that error number above. I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. 

 

In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away.