Connecting my bank account for payroll. The test amounts went through my bank and I need to enter into QBO. I go Gear Icon>Payroll Settings >Bank accounts doesn't pop up

Hi reliefbusinesssolutions. Let's get your QuickBooks Online set up for your test amounts in payroll.

If you've recently added your bank account, please note that the option becomes available within 24 to 48 hours after entering the bank information.

However, if it's been 48 hours and you still see the same prompt message, I recommend performing browser troubleshooting steps and entering the test amounts in private or incognito mode. Browser settings can interfere with how QuickBooks Online loads certain features.

Here's how:

• Google Chrome: Ctrl + Shift + N.
• Mozilla Firefox: Ctrl + Shift + P.
• Microsoft Edge: Ctrl + Shift + N.
• Safari: Command + Shift + N.

If this works, switch back to your regular browser and clear your cache and cookies to enhance your experience. Additionally, using a different supported browser can further improve your QuickBooks performance.

For detailed guidance on setting up payroll direct deposit in QuickBooks Online, please refer to this article: How to set up payroll direct deposit in QuickBooks Online.

Additionally, if you've accidentally paid the wrong employee or contractor, you can request a direct deposit to recover the funds. For more details, please refer to this article: Reverse a Direct Deposit in QuickBooks Payroll.

Your smooth payroll transactions are important to us. If you have further questions or need help with your payroll setup, please don’t hesitate to reach out in the comments. We’re here to help and will respond quickly to your inquiries.