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January 4, 2024
Question

Deposit failed - I had an incorrect bank account number and after correcting I am not sure how to direct the deposit back into my account?

  • January 4, 2024
  • 1 reply
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1 reply

January 4, 2024

Hi nilunaselisconst,

 

Welcome to Community!  QuickBooks Online Payments is a dynamic way to enable your customers to pay directly from the invoice they receive, so you're paid on time.  When changes are made to your associated bank account, your deposit will be delayed.  To ensure you receive the funds as soon as possible, you'll need to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  This will enable them to work with you directly and verify your account in a private setting, so the funds can be released without delay!

 

Please don't hesitate to reach out again, if you have any other questions.  We would be glad to help!