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Aug 15, 2022 6:54 PM UTC
Question

Deposit not in bank account

Quickbooks received a payment, the payment is not showing up on our bank account.

1 reply

Aug 15, 2022 7:06 PM UTC

Hi accounting@exhib,

 

Welcome to Community!  It's important that your QuickBooks Online Payments are deposited in a timely fashion, so your books remain accurate and up to date.  In this situation, I recommend contacting us outside of Community so we can look further into this from our end.  It's vital that your funds are received and we'd be happy to help!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Please don't hesitate to reach back out if you have other questions or concerns.  We're here for you!