Welcome to Community! It's important that your QuickBooks Online Payments are deposited in a timely fashion, so your books remain accurate and up to date. In this situation, I recommend contacting us outside of Community so we can look further into this from our end. It's vital that your funds are received and we'd be happy to help!
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Please don't hesitate to reach back out if you have other questions or concerns. We're here for you!