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Doubles1
July 14, 2022
Question

Duplicate entries in bank feeds

  • July 14, 2022
  • 1 reply
  • 0 views

Over a year ago, when I was downloading new transactions since last download, suddenly QuickBooks downloaded over 1300 old transactions that had already been downloaded. I have even had accountants who specialize in quickbooks try to resolve the issue but they haven't been able to. Finally, I decided to update my software from QuickBooks 2014 to QuickBooks 2021 in hopes that the issue would be fixable. Now that all of my files are switched over, the duplicate entries are still in my bank feeds. The entries were all made when they happened over the past 7 years or so, and have been matched and reconciled. So how can I get rid of these duplicates so that my bank feeds only has new transactions needing to be matched?

1 reply

A
Amanda-B
July 14, 2022

Hey there Doubles1,

 

Thanks for reaching out to us here. It's important that you only have the necessary transactions in your QuickBooks account, so that your books balance correctly. I can provide some steps that will help you in deleting the duplicate transactions.

 

In order to remove any duplicate transactions, follow these steps below:

  1. Go to the Banking menu.
  2. Select Bank Feeds and then Bank Feeds Center.
  3. In the Items Reviewed section, select the account with the transactions you want to remove.
  4. Select Items to Delete.
  5. Select the transactions you want to delete.
  6. Select Delete Selected. Then select Yes to confirm.

If you need further assistance for removing duplicate transactions, I recommend reaching out to the support team outside of the community. They'll be able to verify your account details in a secure setting, as well as view your screen in order to better assist you. You can reach out to them using one of the following methods in this link. 

 

If you have any other questions, feel free to reach out here.

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