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starqualitysampl
April 8, 2022
Question

Duplicate quickbooks fee

  • April 8, 2022
  • 1 reply
  • 0 views

When reconciling our bank account we end up with duplicate quickbooks fees for each and every payment we receive through Quickbooks. Only one is being paid through the bank and is matched with the quickbooks expense, the other we have to delete during reconciliation. Help, please!

1 reply

J
JamesM4
April 8, 2022

Hi there,

 

Welcome to the Community. I'll be happy to steer you in the right direction so you can achieve your QuickBooks goals with ease. 

 

Based on what you've described, I see you benefiting more by contacting our support team so they can share your screen and help get to the bottom of this ASAP. Here's how you can get in touch:

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.

Let me know how you make out. I'll be a message away.

 

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