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North bay 1
July 1, 2023
Question

Has anyone found that QuickBooks online , doesn't add up invoices correctly ,For a accounting program not to add up deposits correctly. Making a deposit is easy , but it added them up wrong , all checks were correct, same numbers, but to could not ad

  • July 1, 2023
  • 1 reply
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Has anyone found that QuickBooks online , doesn't add up invoices correctly ,For a accounting program not to add up deposits correctly. Making a deposit is easy , but it added them up wrong , all checks were correct, same numbers, but ti could not add them up to the right total. This is not the first time, I had reached out to quickbooks about the issue, but no one got back to me , even after asking a few times, I even started a chat with them to get no answers, even when I was typing in the questions they were asking, said I took to long I don't think asking a question that takes about 15 seconds to type in was to long , even when they take 10 minuets to get back to you.Just lookign for answers since quickbooks did not get back to me the 10 times I asked

1 reply

T
Trish_T
July 4, 2023

Hi North bay 1,

 

Thanks for reaching out here.  Welcome!  It's important that you get the support you need, so you can complete your QuickBooks goals in a timely fashion.  In your situation, I recommend contacting us outside of Community for personal assistance, in a secure setting.  

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please feel free to reach back out, if you have any other questions.  We'd be happy to assist!

 

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