How can I reconcile the banks? All transactions are being downloaded automatically (all connected) but the Reconcile says to Connect the account I want to reconcile.

Hey @rishonas-gmail-c,

In such case, Speak with Direct QB Help Desk at [scam phone number removed].

Thanks

Grace

Hello rishonas-gmail-c,

Welcome to Community!  Having your bank statements automatically uploaded in QuickBooks Online makes reconciling a breeze.  I'd be happy to provide some insight here!

The bank statement feature is available for QuickBooks Online Essentials, Plus, Advanced, and Accountant.  If you are currently subscribed to one of these products, without the statement option when reconciling your account, your bank may not support the statement option at this time.   To see which banks support this feature, click here.  If your bank is on the list, I suggest clearing cache on your browser, to help improve system performance.  In addition, I recommend trying other browsers such as Edge, Firefox, Google Chrome, Safari, or a private/incognito window.

Should you require additional assistance, please don't hesitate to contact us outside of this forum.  It would be our pleasure to work with you in real time, and ensure you're able to reconcile your account without delay!

Feel free to reach out with other questions.  We are always glad to help!