Question
How can I record a returned payment from supplier that has incorrect bank details?
I created a bill for a supplier with the details provided and the payment was issued. I was given the wrong account information, and the payment I attempted was reversed. Now the money has returned to our bank account, and it's showing in my bank transaction feeds. How should I record the returned payment expecting that i have to pay the same amount when they get back to me with the correct information?
Please help me to how to record the over payment from bank feeds and also process the payment without creating another bill. Thanks in advance.
