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derek39
March 28, 2024
Question

How do I link an additional bank account when a connection with my bank already exists?

  • March 28, 2024
  • 1 reply
  • 0 views
I cannot add a new connection because it doesn't give an option to select my bank. I assume this is because I am already linked. 

I can't seem to find where I can select/choose which bank accounts are linked. I remember doing this during setup, but cannot find a way to edit it.

1 reply

A
Amanda-B
March 28, 2024

Hey there, derek39.

 

Thanks for reaching out to the Community for support. I'd be happy to help!

 

The best way to make sure you've got the correct bank connected to your account would be to head to your bank/credit card website, and copy the URL. Next, sign into your QuickBooks Online account, head to the "Banking" tab, click on "Link account" and paste your banks URL in the search bar. If your bank is on the list of accepted banks it will pop up. If not, you can chose to request that your bank be added to the list by following the steps on the screen.

 

If you have any other questions, feel free to reach back out here.

V
victoria39
January 5, 2025

I have the same issue. I have TD accounts already added to QBO. I have a new account with TD. When I go to add the account TD is not offered as a bank, I assume because I already have accounts attached.

How do I add my new TD account to QBO?

Thank you!!

A
Amanda-B
January 6, 2025

Hello, victoria39. 

 

Thanks for reaching out to the Community for support. I suggest disconnecting your bank from QuickBooks Online, then simply reconnect and select the appropriate accounts you'd like to add to your QuickBooks bank feed. Follow the steps here to disconnect your account. I hope this helps.

 

Feel free to reach back out if you have any other questions. 

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