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R
rhondasinclair12
March 10, 2024
Question

How do you un-do a bank rec in quick books online? someone else had done it prior to me and left them with balances at the end, instead of balancing the account!

  • March 10, 2024
  • 1 reply
  • 0 views
There is a huge balance left at the end of each month for the few months she tried to do them, and she just moved on the the next month, Now I want to undo them all, and start from the beginning - she had not added GST on anything either,

1 reply

J
JamesM4
March 11, 2024

Hi rhondasinclair12,

 

Thanks for connecting with us here. QuickBooks is a versatile program that helps you bring your finances into perspective with ease. I'll be happy to guide you in the right direction so you're on the right path. 

 

The ability to undo an entire reconciliation is reserved for QuickBooks Online Accountant users. In case you have access to that program, I recommend checking out this article here for steps on how to undo a bank reconciliation. Otherwise, you can also contact our phone support team for further assistance. Here's how to: Contact QB Online support. 

 

Let me know if this info helps by leaving a comment below. I'll be one message away. 

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