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Jul 14, 2020 4:08 PM UTC
Question

How long should it take to have bank feeds restored? My bank feeds from Scotiabank have not been working since July 05th

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1 reply

Jul 14, 2020 5:49 PM UTC

Hello kelly71,

 

It's important that your bank feeds are updating so you can manage your transactions and run reports in QB Online. There's currently a known issue with connecting your Scoitabank account to QuickBooks. Rest assured, our engineers are working diligently to get you back on track ASAP. 

 

In the meantime, I recommend manually uploading your transactions so you don't get behind on your work. You can import your transactions using .CSV files and here's a great article which shows you how: Manually upload transactions into QuickBooks Online.

 

Give this a try and if you have questions, I recommend contacting our support team using this link. Otherwise, feel free to leave a comment below. I'll be on standby.