How tro match a refunded interac e-payment refused by a supplier

Hi jpmedic,

Welcome to Community!  QuickBooks Online is a versatile program that has everything you need to complete your bookkeeping tasks with ease.  When a bank transfer has been rejected, you can record it to keep your books aligned.  I'll be happy to provide the information you need so you're on the right track with your work!

You'll need to see where the payment was recorded before completing the process.  Here's a helpful article for handling rejected or failed bank transfers.  If you need additional assistance it's best to reach out to your accountant.  If you don't have one, we can help locate a ProAdvisor in your area.

If you have any other questions, feel free to reach back out.  We'd be glad to assist!