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D
dalanouette
March 4, 2022
Question

I am having trouble with how bank deposits are displaying

  • March 4, 2022
  • 1 reply
  • 0 views
Cells aren't lining up in my deposit slips window. I have tried logging in on multiple computers, but nothing changed. In the "Add funds to this deposit" section, the columns are not in line with the column titles. This makes data entry really difficult!

1 reply

T
Trish_T
March 4, 2022

Hi dalanouette,

 

Thanks for reaching out here.  QuickBooks Online has the features you need to complete your work with peace of mind.  Ensuring that the columns are aligned on your deposit slips is essential to provide a professional appearance and clarity.  I'll be happy to help!

 

In this type of situation, the first recommendation would be to clear cache on your browser to improve overall performance issues.  If you get the same result here's how to make the necessary adjustments:

 

1. Select +New and then Bank deposit

2. Place your curser on the divider line between columns and slide it over until it's in position

3. Repeat for other affected columns

4. Refresh the page and make any necessary adjustments to fine tune them

You're all set!

 

Should you continue to have this type of experience, please don't hesitate to contact us so we can look further into it from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

We're here for you if you have any other questions!

 

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