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lauralynnbaxter-
March 21, 2023
Question

I am trying to record transfers from one bank to another. The problem is, I only have access to the information regarding the "going to" account. What can I do?

  • March 21, 2023
  • 1 reply
  • 0 views
Should I create a "dummy" chequing account? It will have a large negative balance if I do that. The money is coming from a cash partner that I cannot have access to. Thanks

1 reply

A
Amanda-B
March 21, 2023

Hey there,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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