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D
drsteventsao
May 26, 2025
Question

I cannot update my transactions because Scotiabank requires 2 step. It doesn't send my phone a notification anymore, it used to.So I'm stuck

  • May 26, 2025
  • 1 reply
  • 0 views

When I used to click on "update" it would send a text to my phone asking me to log into my scotiabank app. It no longer sends anything to my phone ( my number hasn't changed ). The only thing I can think of is Android pushed a OS update last week. So now I cannot update any transactions.

1 reply

C
CharmieH
May 26, 2025

You can contact your Financial Institution (FI) provider, Drsteven.

 

Since you mentioned that you are no longer receiving text messages from Scotiabank, I recommend reaching out directly to your FI to know why this is happening and to address this matter as soon as possible.

 

You can utilize these helpful resources to guide you on managing your bank transactions in QuickBooks Online:
 

 

Do you need further assistance updating your bank transactions in QuickBooks Online, Dr. Steven? If so, please revisit this thread and leave a reply below. The Community team and I are here to support you.

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