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August 17, 2021
Question

I have a deposit on hold, no email. now what

  • August 17, 2021
  • 1 reply
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I have two invoices that were paid through the email invoice in QuickBooks. Both deposits are on hold and I am being told to look at email. There is no email

1 reply

August 17, 2021

Hello trumanplumbinglt,

 

It's important you're able to get access to your deposit. I'll be happy to steer you in the right direction so you can get the resolution you need in a timely manner. 

 

Based on what you've described, I recommend contacting our phone support team for further assistance. This ensures you get the assistance you need in a private and secure environment as opposed to the public community. Here are the contact details:

  • Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
  • Social MediaFacebookTwitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Let me know if this info helps. I'll be here in case you have other questions.