I'm using a Clover Payment Terminal. My MPS sends a deposit to my bank account daily. Unable to match records whenever there is a refund...

Hello useraalleung21,

QuickBooks is a user-friendly program that helps you with matching and categorizing your transactions. I'll be happy to share more info so you can get back to doing what you love the most. 

Based on what you've described, I recommend clearing cache and cookies on your browser to help troubleshoot this issue. Clearing cache and cookies helps fix most issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies. Once you've done this, I recommend checking out this article here that shows you how to: Categorize and match online bank transactions in QuickBooks Online.

Give this a try and let me know if you have questions as you go through the article. I'll be here to help.