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Apr 11, 2023 4:09 PM UTC
Question

I received an email stating that my money would be deposited Tuesday morning, today, and it still isn’t deposited?

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1 reply

Apr 11, 2023 5:33 PM UTC

Hi there,

 

Thanks for messaging us here. It's essential you're able to know the status of your funds so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.