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novalavictoire
January 28, 2024
Question

I see that CPP2 will be automatically be done but what amount or % is CPP2 being automatically added as? Does it account for those who want to contribute the max amount?

  • January 28, 2024
  • 1 reply
  • 0 views
A client is asking for an adjustment of their payroll from 68,500 to 73,200 and I'm assuming they mean the new CPP2. I can't see any information in QBO Online aside from a new "second CPP" box being added. I can't see what the amount is going to be nor how it can be adjusted (need-be). 
I read somewhere that it was being done automatically but want to be sure before I provide my findings to my client.

1 reply

A
Amanda-B
January 29, 2024

Good afternoon,  novalavictoire.

 

Thanks for turning to the QuickBooks Community for support. I'd be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit by reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback.

 

If you have any other questions, feel free to reach back out here.

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