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Jan 18, 2024 7:18 AM UTC
Question

I use QBO, having 3 accounts, payoneer, wlamart and checking account. Most amounts are tranfers. there a one amount i transfered but it couldint show in relavent account.

transfer to payoneer account from walmart but it could not show.

1 reply

Jan 18, 2024 2:54 PM UTC

@paittooshah1987-   I was wondering if the transaction shows anywhere, and you should be able to locate it in the audit log.  Make sure you are signed in as an admin.

 

  • Go to Settings ⚙ and select Audit log.
  • Use the fields on the page to choose the appropriate User, Date, or Events filter to narrow the results.

 

I hope it helps to see where the transaction is.  You may need to delete the transaction and manually enter it via a Journal Entry.

 

C.