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March 24, 2022
Question

If a payment was deleted after the specific month was reconciled how do I correct that month's reconciliation after the transaction payment was added back into QB online?

  • March 24, 2022
  • 1 reply
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1 reply

March 24, 2022

Hi samantha-rutteru,

 

Thanks for reaching out to Community.  Welcome!  QuickBooks Online has the features you need to complete your daily bookkeeping goals with confidence.  I'll be happy to help!

 

QuickBooks understands that incidents like this can happen and provides the ability to make the necessary corrections to keep your accounts accurate and up-to-date.  It's best to un-reconcile the account for the previous month and then follow the process to reconcile it again with the newly entered payment that's been re-created.  To fully undo the reconciliation and delete the associated report, you'll need to reach out to your accountant.  If you don't have one, you can locate a ProAdvisor in your area here.

 

Feel free to reach back out with other questions.  We'd be glad to assist!