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May 7, 2020
Question

If have a us dollar wire in my canadian bank account for review, how do I move it to reviewed? do i need a conversion rate? how do i get a conversion rate?

  • May 7, 2020
  • 1 reply
  • 0 views
How do I include this amount in a reconciliation?

1 reply

May 7, 2020

Hello sumackenzie,

 

Thanks for joining us in the QuickBooks Online community. I know situations that involve more than one currency can be tricky, and I'm here to point you in the right direction to make sure you're able to properly record this in the your books.

 

In these sorts of situations, knowing more about your setup is important. For instance, it's useful to know if you're using the multicurrency feature and how you've set up your bank feed connections. Additionally, it's useful to know how you're seeing the transfer in the bank feed's For Review tab.

 

In light of that, I recommend getting in touch with support outside of the Community forum. This will allow an agent to gather these kinds of details and troubleshoot with you more effectively to get you back to business as quickly as possible. Check out the options below.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social MediaFacebookTwitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

 

Choose whichever works best for you and give us a shout. Have a great rest of your day.