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D
DarTierney
April 12, 2019
Question

importing data from bank

  • April 12, 2019
  • 1 reply
  • 0 views

When I imported transactions from my TD online banking all the dates were wrong.  Is there a way to reverse and import an how do I fix how it reads the dates from the bank?

1 reply

AddieC
AddieC
April 12, 2019

Hello, 

 

It's essential that you can import your bank transactions to reflect the proper date. This will be necessary when it comes time to reconcile. I'd be happy to point you in the right direction for help with this.

 

The QuickBooks Self-Employed team are agents specifically trained to help troubleshoot this version of the QuickBooks program. They're the best people to speak to for help to resolve any issues with QuickBooks Self-Employed. You can contact them by using the in-app chat feature, or send them an email using this link: https://help.quickbooks.intuit.com/en_CA/contact. 

 

I'm confident these agents will get you back on track. If you have any other questions, please feel free to reach out in the comments below.

 

Have a great day!

D
DarTierneyAuthor
April 12, 2019

Thank you but that link does not seem to work.  Could you give me the email address? 

 

Thanks!

AddieC
AddieC
April 12, 2019

Hi DarTierney,

 

The link I sent you works on my end. It's actually an online form that's fed through to the Self-Employed team, so there's no specified email address. 

 

Here's the link again (I copied it from a different browser): https://help.quickbooks.intuit.com/en_CA/contact. Try clearing your cache and cookies before opening it. Here's how to do that: https://quickbooks.intuit.com/community/Help-Articles/How-do-I-clear-my-browser-cache-and-temporary-Internet-files/m-p/262397. 

 

If you're still having issues opening the link, you can use the general QuickBooks Contact page, and select "Self-Employed". Here's where you'll find it: https://help.quickbooks.intuit.com/en_CA/contact. 

 

Let me know if that works for you. 

 

Cheers!

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