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December 20, 2021
Question

Invoices manually into qbo online and now when i go to reconcile an account I get two of the same transaction one comes in the bank feed as a deposit and one as a a/r

  • December 20, 2021
  • 1 reply
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1 reply

December 21, 2021

Hi sarahprebushewsk,

 

Welcome to Community!  QuickBooks Online is a versatile program that helps you manage your transactions with ease.  I can see how duplicate entries can be concerning.  I'd be happy to help!

 

Based on the information you've provided it appears that a deposit has been recorded, as well as recording a payment to an invoice by selecting 'Receive Payment'.  This would cause a duplicate entry.  I suggest removing the duplicate entries so you can continue with matching your transactions and reconcile your account.  Here's how:

 

1. Go to Banking or Transactions from the left menu

2. Open the For Review tab

3. Check the box next to each duplicate transaction

4. Hit Exclude

The transactions will now be in the Excluded tab and won't be added or downloaded again.

Note:  You can permanently delete the transactions by selecting all items and hit Delete.  Any transactions deleted in error will need to be recreated.

 

Here's an article for your reference, to assist with categorizing and matching transactions in QuickBooks Online.

 

If you have any other questions, please don't hesitate to reach back out.  We'd be glad to assist!