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December 15, 2021
Question

Is anyone having trouble connecting to their Island Savings accounts?

  • December 15, 2021
  • 2 replies
  • 0 views
I used to have all 5 of my accounts connected but in the last week or so, they have all been disconnected and then upon syncing, not worked.

2 replies

Fiat Lux - ASIA
December 15, 2021

Have you tried open your QBO account on private/incognito browser?

 

December 16, 2021

Hello amber38. QuickBooks is designed to help you save time so you can focus on the things you love the most. I'll be happy to steer you in the right direction so you can get back on track with your work. Depending on the error number you're getting, when connecting your bank, I recommend checking out the articles below that help you fix banking errors in the program:

I encourage you to identify the error number on your end and click on the article which matches that error number above. I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. Give this a try and let me know how you make out. I'll be on standby in case you have other questions. Otherwise, enjoy the rest of your week.