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catherine-smeltz
March 31, 2023
Question

Is there any way for the bank feed to work with MFA?

  • March 31, 2023
  • 1 reply
  • 0 views
Now that the bank requires push notifications to update the bank feed, the accounts don't update any more because I receive 6 push notifications at a time and can only confirm one. As well, when I try to fix one connection, I need to confirm the push notification twice before that one account will link. But I can't relink all 6 accounts every day, one at a time, in order to get the "real time data" that QBO advertises as a benefit of their platform.

1 reply

T
Trish_T
March 31, 2023

Hi catherine-smeltz,

 

Thanks for reaching out here.  Connecting your bank and credit card accounts to QuickBooks Online is a dynamic way to update your transactions effortlessly.  Multi Factor Authentication is an additional security feature to protect your information.  I recommend contacting us outside of Community, so our Customer Care team can work with you directly and ensure you're able to connect your account as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Please don't hesitate to reach out with other questions.  We'd be happy to help!

 

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