Skip to main content
March 25, 2023
Question

Linking my bank account

  • March 25, 2023
  • 1 reply
  • 0 views
I haven't been able to upload transactions since March 31, 2023.  Today I disconnected my accounts and tried to link them again.  I am getting an error: An amount is either too large (> 99,999,999,999) or too small (< -99,999,999,999), or saving this transaction would result in an account balance that is too large (> 99,999,999,999) or too small (< -99,999,999,999).  

1 reply

March 27, 2023

Hi userjen,

 

Welcome to Community!  I can see how concerning this error can be when attempting to upload your transactions in QuickBooks Online.  I'd be happy to provide some insight here!

 

For this error, I recommend shortening the date range, and download a smaller file from your bank.  If you experience the same outcome, here's how to manually upload the transactions in QuickBooks Online.  Should you require additional assistance, please don't hesitate to contact us.  We'd love the opportunity to work with you in real time and ensure you're able to accomplish your QuickBooks goals as soon as possible!


Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Feel free to reach back out with other questions.  We'd be glad to help!