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January 3, 2022
Question

Made a deposit into quick books twice and only received one payment..want to remove one payment in quick books

  • January 3, 2022
  • 1 reply
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1 reply

Jen_D
January 4, 2022

Hey there, @computerconcepts.

 

I want to help you out clear out transactions that you don't need in QuickBooks. Before anything else, I want to know how the deposits are entered in QuickBooks. Did you create a regular bank deposit or are they imported from the bank. Any information will help me provide the accurate resolution to you.

 

If you created manual deposits, here are some links to help manage your deposits.

 

Remove a payment from a bank deposit:

 

  1. Go to the Sales menu and select the All Sales tab.
  2. Find and open the payment you want to remove. The status should be “Closed.”
  3. Select the date link near the customer name. This opens the bank deposit.
  4. Uncheck the checkbox for the payment you want to remove.
  5. Select Save and New or Save and Close.

 

The payment will go back to the Undeposited Funds account. You can add it to another deposit or delete it. To delete an unapplied bank deposit:

 

  1. Go to the Accounting menu.
  2. Select Chart of Accounts.
  3. Find the bank account you put the deposit into and select Account history.
  4. Search for the bank deposit and select it to get more details.
  5. Select Delete.

 

Post again if you have other invoicing and receiving payment concerns in QuickBooks. I'll be right here to help anytime. Have a wonderful day!