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dan198
Jan 24, 2024 4:07 AM UTC
Question

Mastercard won't reconnect

My connection to BMO Mastercard broke a few days ago and it won't reconnect. The BMO site states that something went wrong and to try again in a few hours. It continues to fail. It appears that the site has undergone a redesign. Is this something that the QBO developers are aware of?

2 replies

4Gal
Jan 24, 2024 4:54 AM UTC

Open your QBO account on any private/incognito browser. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) for the time being.

https://www.moneythumb.com/?ref=110

 

JamesM4
Jan 24, 2024 2:57 PM UTC

Hello dan198. Thanks for connecting with us here. To confirm, are you experiencing this issue while using a private/incognito window? 

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