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scott-penderplum
Jul 21, 2024 5:28 PM UTC
Question

Monthly transactions such as payroll and scheduled payments are not showing up on my reconciliation any more. How do I get them back?

QBO is asking me to review them now and assign tax values. Some cheques/expenses I do manually but payroll has always been there and the transfer service charges recorded separately.

1 reply

Amanda-B
Jul 22, 2024 4:00 PM UTC

Hello, scott-penderplum

 

Thanks for reaching out to the Community for support. Id be happy to help.

 

Can you tell me if you get the same results if you try in a private browser, as sometimes browsing data can accumulate on your system and prevent the software from doing what it is supposed to do. Here are some shortcuts you can try depending on the browser you're using:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

Ill be on standby!

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