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R
richheat
December 14, 2019
Solved

My account is reconciled and even quickbooks says "all done!" but it's always out by $1.40 it happens regularly.

  • December 14, 2019
  • 1 reply
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Best answer by richheat

I managed to fix the problem quite easily without getting into a big complicated reconciliation process.   I simply reviewed my transactions, found the one that matched the amount it was out (it was already cleared) and selected "undo".   Once you do this quickbooks brings it up in your review panel and as non reconciled.  Select "match" and it seems to fix it.   Now everything is bang on.   So it appears quickbooks did not record the transaction even though it said it did when you did it originally.  It's like it didn't "take" the first time.  A bug perhaps? 

1 reply

J
JamesM
December 16, 2019

Hi there, 

 

Reconciling accounts is an essential step towards making sure your books are in order. I'd be glad to steer you in the right direction with bringing the balance to a $0.00 difference. 

 

If you've already reviewed your opening and beginning balances, you can focus on the ending balance in QuickBooks. At the end of your reconciliation, the difference between the ending balance in QuickBooks and your bank statement should be $0.00. If there's still a difference, your accounts still aren't balanced. Here's how to fix it: Fix issues while you’re reconciling. 

 

I encourage you to check out the helpful resources below:

If you still have questions, please contact our support team using this link. 

R
richheatAuthorAnswer
December 16, 2019

I managed to fix the problem quite easily without getting into a big complicated reconciliation process.   I simply reviewed my transactions, found the one that matched the amount it was out (it was already cleared) and selected "undo".   Once you do this quickbooks brings it up in your review panel and as non reconciled.  Select "match" and it seems to fix it.   Now everything is bang on.   So it appears quickbooks did not record the transaction even though it said it did when you did it originally.  It's like it didn't "take" the first time.  A bug perhaps? 

J
JamesM
December 16, 2019

Good job on finding the solution, @richheat. In case this happens again, I recommend clearing cache and cookies on your browser. Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you still have issues, I recommend contacting our support team using this link. 

 

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