My credit card number is changed. I tried to reconnect to it but when i get to the last step the green button is not activated to allow me to connect the account.

Hi there kevinzbuk,

Thanks for reaching out about updating your credit card. QuickBooks Online is a great tool able to connect to various bank websites in order to import transactions. I can provide some information about errors with buttons not working.

One possible cause for issues relating to buttons not working would be browsing data. These temporary files can accumulate in your browser, device or network and cause errors like buttons not responding in any cloud-based software like QuickBooks Online. Here are some steps to resolve any errors caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you have any other questions or need further assistance, feel free to reach out here.