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L
lesm
January 11, 2022
Question

My question is when I was preparing to remit December withholdings, I noticed the amounts do not reconcile with our QB Desktop values.

  • January 11, 2022
  • 1 reply
  • 0 views
I made a data entry error when entering 2021 YTD totals. The entry error was in transit from QB Desktop to QBO. the values in QB desktop are 100% correct it was my data entry error when punching in the values during setup

1 reply

J
JamesM4
January 14, 2022

Hi lesm,

 

Glad to have you reach out to us in the Community. QuickBooks Desktop is a robust program that helps you bring your finances into perspective. I'll be happy to point you in the right direction so you can get to the bottom of this ASAP. 

 

Based on what you've described, I see you benefiting more by contacting our support team so they can share your screen and help get you back on track ASAP.  You can contact our support team by dialing 1-833-317-2226. To find out more about our hours of operation, check out this link here.

 

You're more than welcome to keep me posted on how you make out. I'll be one message away in case you need additional support. Otherwise, I wish you a great rest of the week. 

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