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March 4, 2021
Question

Now going on 4 months and they still have not fixed the reconciliation issue! 4 months! Still no one from the engineering team has reached out to us either as promised.

  • March 4, 2021
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1 reply

March 5, 2021

Hi 1231 4645 2682 784,

 

Welcome back to the Community. Based on our past conversations, I see you're just as eager as I am to get this issue resolved. I'm here to reassure you and let you know that our engineers are still working on fixing this issue. Our engineers will send you an email once the issue has been resolved and/or when there are major updates related to the investigation. 

 

I appreciate your patience so far and I also appreciate you being a loyal  QuickBooks customer. You're more than welcome to reach back to me if you have additional questions. I've got your back.