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December 18, 2020
Question

Payments received by QBO on behalf of Clients shows Match under Bank Review but shows as Added under Categorized, I received instructions from Community but still same.

  • December 18, 2020
  • 1 reply
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1 reply

December 18, 2020

Hello aniz-premiuminno,

 

Glad to hear from you again. Thanks for taking the time to try the steps from this thread here. It's essential you get the support you need with this. Rest assured, I'll help steer you in the right direction. 

 

I'd like to make sure I'm able to see what you're seeing so I can help you navigate the program and get the results you're looking for. From here I recommend contacting our support team using the details below. One of our support agents can take a look at your screen and help you achieve your goals: 

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
  • Social MediaFacebookTwitter, and Instagram.

Don't hesitate to leave a comment, I'm here to help steer you in the right direction.