QBO ne télécharge plus les opérations , mais se connecte à mon compte, le solde du compte est mis à jour. Je suis chez Desjardins, évidemment (y'a des prblms ts les ans)

Do you happen to encounter any error message in the Bank transactions page, atelierdelphinep. This will help us determine the resolution to directly address the issue. Let's work together to resolve this issue for you.

Although QuickBooks Online relies on the information shared by your bank, transactions won't be downloaded if there is an interruption in the connection between your bank and QuickBooks Online. Here's what we can do to get this working again:

1. Go to the Bank transactions page.
2. Click the Update button.
3. Review the downloaded transactions.

You can also use this article for reference on how to troubleshoot this concern: What to do if you get a bank error or can't download transactions in QuickBooks Online.
 

Alternatively, we can also download your bank transactions using a CSV file from your bank. You can check this article on how to do it: Manually upload transactions into QuickBooks Online.

After downloading your bank transactions, you can start categorizing them to the correct accounts. Then, you'll be able to reconcile the account with ease.

Feel free to add your comment if you need further assistance in downloading your transactions. Have a great day!